Customer Events

Organize community events your customer will love.

Connect with your best customers through online and in-store events. Display event videos on product pages to boost conversion.
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View of the community events registration page on the TokyWoky brand community platform
Easy registration and reminders
Supported formats: online, in-store, free and (soon) paid
Tag products and display events on product pages
View of the customer event registration page on the Tokywoky community platform
1

Make it easy for your customers to register for upcoming events

Centralize all your upcoming events on your community platform.

Reward customers for attending live events and help them find workshops in their local store.
View of the customer event registration page on the Tokywoky community platform
View of a live customer event with chat on the TokyWoky community platform
2

Build loyalty and community engagement with events your customers will love

Host online classes, influencer workshops and in-store events for your best customers.

Owner clubs, behind the scenes of your brand, DIY classes, cooking workshops, Get Ready With Me lives, yoga sessions… The sky’s the limit.
View of the live commerce events displayed on product pages to increase conversion
3

Drive sales with tagged products and event videos on product pages

Make your events count beyond the live session.

Increase conversion by displaying videos on product pages of products tagged during the event. (Coming soon)
View of the live commerce events displayed on product pages to increase conversion
H&M brand community built on TokyWoky Clarins' brand community runs on TokyWoky Feelunique brand community built on TokyWoky Superdrug customer community built on TokyWoky ICI Paris XL customer community built on TokyWoky Boulanger customer community built on TokyWoky
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Community Events for real customer interactions

That moment when people in your community start to meet up in person or virtually, that’s when your brand community gets sticky and real connections are made. No matter the industry or size of your community, this is the one thing we’ve consistently seen happen across the many customer communities we’ve launched at TokyWoky.

Online or in-store events are a brilliant way to build brand love, increase community engagement and drive new members to your customer community. It’s the key to turning passive customers into active community members, which is crucial to any brand today. Especially when active community members convert 4 to 6 times more and have an average LTV increase of 30%.

And because your customers or brand community members shouldn’t log into different tools every other event… We launched Community Events on the TokyWoky Community Platform.

Organise interactive cooking sessions, DIY workshops or owner club events for your customers, offer collaborative classes with influencers or brands you partner with, give select customers exclusive access to upcoming product lines, informative team Q&As and much more.

TokyWoky Community Events is built not only to delight your best customers and build loyalty, but also to leverage those live sessions on related product pages to help you drive more sales.
In short, host great community events for maximum value in both the short and long-term.

TokyWoky CEO, Quentin Lebeau

Quentin Lebeau, TokyWoky CEO

Key resources for your community strategy

How Superdrug generates 100s of UGC per month
Glossy Awards
Tips on how to host a great community event
Free template
Steps to launching a successful customer and community event
Calculate your community ROI
Build your community business case
Calculate the ROI of your brand community
Top 10 startups in RetailTech 2020
Retail Week
TokyWoky is in the Top 10 RetailTech Startups by Retail Week
Logo of the TokyWoky Community Platform
TokyWoky France
127, Rue d’Aboukir
75002 Paris
+33 1 42 33 55 47
TokyWoky UK
WeWork
123 Buckingham Palace Road
SW1W 9SR LONDON
+44 779 687 00 78